# PlayZoom > PlayZoom knowledge base – help articles and documentation. ## USER MANUALS & QUICK START GUIDES - [PLAYZOOM 4 Smartwatch](https://support.playzoom.com/en_us/playzoom-4-smartwatch-HksGlIWye.md): Coming soon - [Playzoom 4 Guide de L'utilisateur](https://support.playzoom.com/en_us/playzoom-4-guide-de-l-utilisateur-rk_P4Uyg.md): PlayZoom 4 Guide de Lutilisateur - [PLAYZOOM 4 GO User Guide](https://support.playzoom.com/en_us/playzoom-4-go-user-guide-rJl6swvcee.md): Coming soon - [PLAYZOOM 4 Charging Cable (Data Transfer)](https://support.playzoom.com/en_us/playzoom-4-charging-cable-SkhPFRSqWl.md): Whats in the Box PLAYZOOM 4 Charging Cable Supported Device PLAYZOOM 4 Charging Cable Supported Device Information FCC ID 2AJXAPZIJ4 - [PlayZoom 3 User Manual](https://support.playzoom.com/en_us/playzoom-3-user-manual-ryYNiBo2.md): Dear Parents Guardians Your childs growth and education are important to us at Playzoom Our goal is not just to entertain them but to truly nurture t - [PlayZoom V3 FunAmp RGB Speaker (FCC: 2AJXA-BTSPK-2)](https://support.playzoom.com/en_us/playzoom-v3-funamp-rgb-speaker-fcc-2ajxa-btspk-2-B1ZqQxn3.md): Power OnOff Press and hold 23 seconds the ONOFF button Volume UpNext Song Short Press for next song Long Press to increase the volume Volume - [PlayZoom V3 FunAmp Ball Speakers Manual (FCC: 2AJXA-BTSPK-3)](https://support.playzoom.com/en_us/playzoom-v3-funamp-ball-speakers-manual-fcc-2ajxa-btspk-3-S11DqQe3h.md): Short press for the previous song Long press to decrease the volume Power Switch Short press for the next song Long press to increase the volume LED S - [PlayZoom V3 FunFones Fuzzy Headphones (FCC: 2AJXA-BTHP-1)](https://support.playzoom.com/en_us/playzoomv3-funfones-fuzzy-headphones-fcc-2ajxa-bthp-1-Syas5Qln2.md): Charging the Battery Playing Time 34 Hours Charging Time 12 Hours via Micro USB Cable Fully charge the device before using it for the first time Ins - [PlayZoom V3 FunFones LED Headphones (FCC: 2AJXA-BTHP-2)](https://support.playzoom.com/en_us/playzoom-v2-funfones-led-headphones-fcc-2ajxa-bthp-2-SyGfsmxhh.md): Charging the Battery Playing Time 34 Hours Charging Time 12 Hours via Micro USB Cable Fully charge the device before using it for the first time Ins - [PlayZoom 2 Smartwatch User Manual (with headphone jack)](https://support.playzoom.com/en_us/playzoom-2-smartwatch-user-manual-with-headphone-jack-BJ1uCgSdc.md): To download the Playzoom 2 Smartwatch user manual, CLICK HERE . - [PlayZoom Smartwatch User Manual (without headphone jack)](https://support.playzoom.com/en_us/playzoom-smartwatch-user-manual-without-headphone-jack-SyqFI4esc.md): Click the link below to download the PlayZoom Smartwatch Manual. iTOUCH Playzoom Manual (1).pdf (3.21 MB) - [PlayZoom Snapcam Duo Manual](https://support.playzoom.com/en_us/playzoom-snapcam-duo-manual-SyXYUVgsc.md): Click the link below to download the PlayZoom Snapcam Duo Manual: PlayZoom Snapcam Duo Manual.pdf (573 kB) - [Playzoom Learning Watch User Manual](https://support.playzoom.com/en_us/playzoom-learning-watch-user-manual-B1HZuZm3c.md): Please click this link to download the Playzoom Learning Watch USER MANUAL - [PlayZoom Walkie Talkies User Manual](https://support.playzoom.com/en_us/playzoom-walkie-talkies-user-manual-SJHt8Vxs9.md): To download the PlayZoom Walkie Talkies User Manual, CLICK HERE - [PlayZoom Snapcam User Manual](https://support.playzoom.com/en_us/playzoom-snapcam-user-manual-SJ_YINej9.md): Click the link below to download the PlayZoom Snapcam Manual. PlayZoom Snapcam Manual.pdf (676 kB) - [PlayZoom Go Cam Quick Start Guide](https://support.playzoom.com/en_us/playzoom-go-cam-quick-start-guide-rJGDUEgjq.md): Click the link below to download the Quick Start Guide for your PlayZoom Go Cam. Playzoom Go Cam QSG (1) (1).pdf (6.46 MB) - [Playzoom Walkie Talkies Quick Start Guide](https://support.playzoom.com/en_us/playzoom-walkie-talkies-quick-start-guide-HkJvUVgo5.md): To download the Playzoom Walkie Talkies Quick Start Guide, CLICK HERE . - [PlayZoom Snapcam Quick Start Guide](https://support.playzoom.com/en_us/playzoom-snapcam-quick-start-guide-Syh8UNljc.md): Click the link below to download the Quick Start Guide for your PlayZoom Snapcam. SnapcamQSG (1).pdf (8.89 MB) - [PlayZoom 2 Smartwatch Quick Start Guide](https://support.playzoom.com/en_us/playzoom-2-smartwatch-quick-start-guide-r1cLU4ejq.md): Click the link below to download the Quick Start Guide for your PlayZoom 2 Kids Smartwatch PlayZoom 2 Quick Start Guide.pdf (452 kB) - [PlayZoom Doodle Quick Start Guide](https://support.playzoom.com/en_us/playzoom-doodle-quick-start-guide-HkEUUEgoc.md): To download the PlayZoom Doodle Quick Start Guide, CLICK HERE . ## FREQUENTLY ASKED QUESTIONS - [PlayZoom 2 Smartwatch FAQs](https://support.playzoom.com/en_us/playzoom-2-smartwatch-faqs-SyDuUNeo5.md): Do I need to pair my PlayZoom Smartwatch to a smartphone? The Playzoom 2 Kids Smartwatch does not need a smart phone or WiFi. All games, audio b... - [Setting up your PlayZoom 2 Smartwatch](https://support.playzoom.com/en_us/setting-up-your-playzoom-2-smartwatch-ryb8UEgjc.md): Getting Started: When using your PlayZoom Smartwatch for the first time, you need to fully charge the watch. A full charge takes about 2 hours. Batter... - [Playzoom Smartwatch Charging Issues](https://support.playzoom.com/en_us/playzoom-smartwatch-charging-issues-Bk2DIExo9.md): If the watch has not been used for an extended period of time, battery protection mode may be enabled. In that case, it needs to sit on the charger for at le... - [How to clean the bands on your smartwatch](https://support.playzoom.com/en_us/how-to-clean-the-bands-on-your-smartwatch-ry_it4ejq.md): We recommend cleaning your band and wrist regularly - especially after intense workouts or sweating. Rinse the band with water or wipe it with a small amount... - [PlayZoom Smartwatch FAQs](https://support.playzoom.com/en_us/playzoom-smartwatch-faqs-Skt_I4xoq.md): How do I pair my smartwatch to my phone? The PlayZoom Kids Smartwatch does not need a smart phone. Your kids can wear this right away without any sma... - [PlayZoom Frequently Asked Questions](https://support.playzoom.com/en_us/playzoom-frequently-asked-questions-rJrwRgBdq.md): PLAYZOOM (with headphone jack) How do I turn my PlayZoom on and off? To power on/off your Playzoom 2, press and hold the button for a few... - [Feature Comparison: PlayZoom Smartwatch vs PlayZoom 2 Smartwatch](https://support.playzoom.com/en_us/feature-comparison-playzoom-smartwatch-vs-playzoom-2-smartwatch-rJ3_I4xsq.md): See table below for feature availability between PlayZoom Smartwatch models - [Is My PlayZoom Smartwatch Waterproof?](https://support.playzoom.com/en_us/is-my-playzoom-smartwatch-waterproof-rkNOLNejq.md): The Playzoom Smartwatch is splash-proof . It is not suitable to place or submerge the device under water. It is also not suitable for showering, bathing, or ... - [PlayZoom Smartwatch - How to use the Camera, Video, and Voice Recorder](https://support.playzoom.com/en_us/playzoom-smartwatch-how-to-use-the-camera-video-and-voice-recorder-BylOUEeoc.md): CAMERA VIDEO VOICE RECORDER - [How to charge your PlayZoom Smartwatch](https://support.playzoom.com/en_us/how-to-charge-your-playzoom-smartwatch-r10vIEej9.md): Charging your PlayZoom Smartwatch is as easy as 1-2-3! See instructions below: Note: Adult supervision required. To charge your PlayZoom Smartwatc... - [Setting up PlayZoom Smartwatch (no headphone jack)](https://support.playzoom.com/en_us/setting-up-playzoom-smartwatch-no-headphone-jack-Hyw8L4loq.md): Getting Started: When using your PlayZoom for the first time, you should fully charge the watch. A full charge will take 1-2 hours. Batter... - [How to Add or Delete Alarms](https://support.playzoom.com/en_us/how-to-add-or-delete-alarms-r19DAlru9.md): To add or delete an alarm on your Playzoom Smartwatch, you will need to do the following: Press the home button (house logo) on the side of the wat... - [Playzoom Smartwatch Time & Date set up](https://support.playzoom.com/en_us/playzoom-smartwatch-time-date-set-up-rkiPAlB_c.md): To set the date/time for your Play zoom watch follow the steps below. Press the home button on the Right-hand side of the watch. Swipe the screen until yo... ## RETURNS, REFUNDS & WARRANTY - [Warranty Policy](https://support.playzoom.com/en_us/warranty-policy-BkV80zW1s.md): Limited Warranty: This limited warranty gives you, the consumer, specific legal rights. You may also be entitled to certain rights, which vary from state t... - [How Do I File A Warranty Claim?](https://support.playzoom.com/en_us/how-do-i-file-a-warranty-claim-rkYDIVeoq.md): Email us at support@playzoom.com with a clear explanation of your concern and provide the following information : Watch model (e.g.: Pla... - [Retailer Extended Warranty](https://support.playzoom.com/en_us/retailer-extended-warranty-rym2alH_9.md): If you have purchased one of our products directly from a retail store (in person or online) and additionally purchased an extended warranty from th...